What To Look for When Hiring a Manager 

Jul 6, 2026

As your small business grows, your team’s needs will likely grow. Managers can help facilitate both skill and communication between leadership and employees. This can help you streamline processes and meet your goals.  

How a Manager Grows a Business 

Hiring a manager can do great things for your small businessCaroline Brown, Chartered Member of the Chartered Institute of Personnel and Development (MCIPD) writes, “Hiring a manager isn’t about losing control; it’s about setting yourself up for sustainable growth.”  

The addition of a manager to your business can provide stability to employees, increasing morale and decreasing turnover rates. 

Responsibilities managers can facilitate:  

  • Training new employees 
  • Design and maintain work schedules 
  • Resolve issues for employees and clients 
  • Implement and adhere to budget 

Best Traits in a Manager  

Your employees best represent your small business; your manager should be no different. Interacting with both clients and employees, a manager should be ready to lead and resolve conflict.   

Traits a manager should have: 

  • Empathy 
  • Accountability 
  • Commitment to their team 
  • Understanding  
  • Openness to feedback 
  • Transparency 

Skills managers should have: 

  • Prior business setting experience 
  • Attention to detail 
  • Computer proficiency with systems you use 
  • Works well under pressure 
  • Strategize and report on operations  

Where To Find the Best Candidates 

If you are looking to hire someone from outside of your existing team, keep the company culture of your business at the forefront when searching for candidatesIndeed reports,118,084 of job seekers clicked on Business Manager jobs and account for an average of 58 applications per listing.   

A great option for finding the best candidate is to look within your existing team. These candidates have been on the front lines of your business and are familiar with routine operations. 

Letting go of the reigns can be nerve-wracking, but delegating to a qualified manager will give you peace of mind that your business is in good hands.